Cookie Policy
Last updated: February 14, 2025
This Cookie Policy explains how KODEMATIC LIMITED ("KODEMATIC", "we", "us", or "our") uses cookies, SDKs, pixels, local storage, and similar technologies (collectively, "Cookies") on our websites, web applications, and Services (the "Sites/Services"). It should be read together with our Privacy Policy.
1) What are cookies?
Cookies are small text files placed on your device when you visit a website. Similar technologies (e.g., pixels, tags, local storage, mobile SDKs) perform related functions. Cookies can be first‑party (set by us) or third‑party (set by others), and may be session (deleted when you close your browser) or persistent (remain until they expire or you delete them).
2) Why we use Cookies
We use Cookies to:
- operate the Sites/Services and keep you signed in;
- remember preferences and settings;
- measure usage and improve performance and features;
- enhance security and prevent fraud;
- (where enabled) personalize content and marketing.
We do not use Cookies to collect sensitive categories of data.
3) Legal basis & consent
In the EEA/UK/Switzerland and other jurisdictions that require it, we use consent for non‑essential Cookies (e.g., analytics, advertising). Essential Cookies rely on legitimate interests to provide the Sites/Services you request. You can manage your consent at any time via our Cookie Preferences (see §7).
We honor opt‑out preference signals such as Global Privacy Control (GPC) for applicable processing (e.g., targeted advertising/cross‑context behavioral advertising). See §8.
4) Categories of Cookies we use
4.1 Strictly Necessary
Required for core functionality (e.g., authentication, load balancing, security). These cannot be switched off in our systems.
4.2 Performance & Analytics
Help us understand how visitors use the Sites (e.g., pages visited, events, error diagnostics) so we can improve the Services.
4.3 Functional
Enable enhanced functions or personalization (e.g., remembering language/region, chat support widgets).
4.4 Advertising & Marketing
Used to deliver or measure ads, limit ad frequency, and understand campaign effectiveness. May be set through our site by advertising partners.
4.5 Social Media
Enable social sharing features or log‑ins offered by third‑party platforms.
5) Cookies we set
Actual Cookies depend on your plan/region and features used. Below are examples of cookies we may use:
Name | Provider | Purpose | Category | Type | Retention |
---|---|---|---|---|---|
__Host-kode_session | KODEMATIC | Session authentication & CSRF protection | Strictly Necessary | First‑party, session | Session |
locale | KODEMATIC | Remember UI language/region | Functional | First‑party, persistent | 6 months |
ab_variant | KODEMATIC | A/B experiment assignment | Performance | First‑party, persistent | 90 days |
Common third‑party Cookies (if enabled)
Name (example) | Provider | Purpose | Category | Type | Retention |
---|---|---|---|---|---|
_ga, _gid | Analytics provider (e.g., Google Analytics) | Site usage analytics | Performance | Third‑party, persistent | 24 months / 24 hours |
__stripe_mid, __stripe_sid | Payments provider | Fraud prevention & payment functionality | Strictly Necessary | Third‑party, persistent | up to 12 months |
li_fat_id / bcookie | Ad measurement & conversions | Advertising | Third‑party, persistent | up to 24 months | |
intercom-id-* | Support chat provider | Customer support & session | Functional | Third‑party, persistent | up to 12 months |
We may also use a Tag Manager to deploy certain Cookies. Where a provider acts as our processor, they process data under our instructions.
6) Mobile SDKs
Our mobile apps (if applicable) may include SDKs that perform functions similar to cookies (e.g., analytics, crash reporting, push notifications). You can manage app permissions via your device settings and, where provided, through in‑app Privacy/Tracking controls.
7) Managing your preferences
7.1 Cookie banner & preferences
On your first visit (and periodically after), you will see a banner to accept, reject, or customize non‑essential Cookies. You can change your choices at any time via Cookie Preferences (link in the site footer or in‑product settings). Choices apply per browser and device.
7.2 Browser settings
Most browsers let you block, delete, or receive alerts about cookies. If you block all cookies, parts of the Sites may not function properly. Refer to your browser's help section for instructions.
7.3 Do Not Track
DNT signals are not standardized; as noted in our Privacy Policy, we do not respond to DNT. We do honor GPC (see §8).
8) Your rights & US opt‑out signals
Where required by law, you may have rights to opt out of the sale or sharing of personal information or the use of personal data for targeted advertising. We do not sell personal information. If we engage in sharing or targeted advertising, you can opt out via Cookie Preferences or recognized opt‑out preference signals such as GPC. When we detect GPC, we will apply it to the browser/session and disable relevant Cookies.
9) Data retention
Cookie‑derived data is retained for as long as necessary for the purposes described above and consistent with the retention periods in the tables. Aggregated or de‑identified analytics may be retained longer for trend analysis.
10) Updates to this Policy
We may update this Cookie Policy from time to time. Material changes will be communicated via the Sites/Services (e.g., banner or notice). The "Last updated" date shows when this Policy was last revised.
11) Contact us
If you have questions about our use of Cookies or your choices, contact us at [email protected].
KODEMATIC LIMITED
Suite C, Level 7, World Trust Tower
50 Stanley Street, Central
Hong Kong
Appendix A — Detailed cookie list
Below is a comprehensive inventory of cookies we may use. This list is regularly reviewed and updated.
Category | Name | Provider | Purpose | First/Third Party | Retention |
---|---|---|---|---|---|
Strictly Necessary | __Host-kode_session | KODEMATIC | Auth session & CSRF | First | Session |
Strictly Necessary | __stripe_mid | Stripe | Fraud prevention | Third | 12 months |
Performance | _ga | Google Analytics | Usage analytics | Third | 24 months |
Functional | intercom-id-* | Intercom | Support chat | Third | 12 months |
Advertising | IDE | Google Ads | Ad delivery/measurement | Third | 13 months |
Note: Provider names and retention periods can change. Review this table regularly and update your banner/records accordingly.
For questions, contact us at [email protected]